Medical Virtual Assistant Job at Genius Agency AI, Remote

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  • Genius Agency AI
  • Remote

Job Description

About the Role

We are looking for an experienced Medical Virtual Assistant to join our team, with a strong background in insurance verification and healthcare administrative support .

The ideal candidate is detail-oriented, organized, and confident communicating with insurance providers to verify patient eligibility, benefits, coverage, and other insurance-related information.

Key Responsibilities

  • Perform insurance eligibility and benefits verification for patients.
  • Contact insurance companies to confirm coverage, benefits, deductibles, copays, coinsurance, and authorization requirements.
  • Accurately document insurance verification results and patient information.
  • Identify and communicate insurance discrepancies or coverage issues.
  • Coordinate with healthcare providers and internal teams regarding insurance requirements.
  • Maintain accurate and confidential patient records.
  • Perform other medical administrative and virtual assistant duties as needed.

Requirements

  • Proven experience as a Medical Virtual Assistant , Medical Administrative Assistant, or similar healthcare support role.
  • Hands-on experience in insurance verification is required.
  • Strong understanding of health insurance eligibility, benefits, and verification processes.
  • Excellent communication and documentation skills.
  • Strong attention to detail and ability to work independently.
  • Comfortable working with healthcare systems, insurance portals, and electronic medical records.
  • Reliable internet connection and a suitable remote-work environment.

Preferred Experience

Experience working with Kaiser and Anthem Insurance is a strong advantage and will be highly considered.

Job Tags

Remote work

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